Important Notice and Contact Information for Jamaica Customers

Our team remains available via telephone and email to help you rebuild in the aftermath of Hurricane Melissa. We advise everyone to remain safe and exercise caution. Our Jamaica Office remains closed this week and will reopen on Monday, November 3rd.

You can access our claim forms and submit completed forms here

Please contact any member of our team using the information below:

- Winsome Gibbs Email: winsome.gibbs@cgcoralisle.com; Phone 876-329-2907

Sanjah Brevett Email: sanjah.brevett@cgcoralisle.com; Phone: 876-833-1508

Kimmorn Forrester-Gordon Email: kimmorn.forrester-gordon@cgcoralisle.com; Phone: 876-866-0707

Renardo Lobban Email: renardo.lobban@cgcoralisle.com; Phone: 876-833-1259

Christine Hayden Email: christine.hayden@cgcoralisle.com; Phone: 876-823-6437

Sophia Phillipps Email: sophia.phillipps@cgcoralisle.com; Phone: 876-220-2922

Denese James Email: denese.james@cgcoralisle.com; Phone 876-823-6211


Team Members Available by Email Only:

- Jamar Mayers Email: jamar.mayers@cgcoralisle.com

Vevene Ifill Email: vevene.ifill@cgcoralisle.com

Antonique Aris Email: antonique.aris@cgcoralisle.com

Nadia McKoy Email: nadia.mckoy@cgcoralisle.com

Aaron Stewart Email: aaron.stewart@cgcoralisle.com

Sammy Creece Email: sammy.creece@cgcoralisle.com

File a Claim

Claim

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Hit and run
  • If someone has been injured in the incident
  • Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
  • Your vehicle registration number and details of any other vehicles or people involved
  • Details of any injuries

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair
  • Copies of your driving licence
  • A copy of the police report (if applicable)
  • Contact details of any witnesses

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We will establish the market value of your vehicle.
  • If your vehicle is considered to be a total loss (write off), we will make payment to you, less your deductible and any amount agreed for salvage you retain.
  • If your car can be repaired, we will usually look to pay the garage directly. If so, once the repairs are complete, you will need to pay the garage your deductible (if applicable).
  • If another person is at fault, we will look to recover any costs. (including the deductible)
  • If you are considered to be at fault, we will liaise directly with the other party/parties involved.
Single Image (2)

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Hit and run
  • If someone has been injured in the incident
  • Arson
File-a-claim_image

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
  • Your vehicle registration number and details of any other vehicles or people involved
  • Details of any injuries
Damage

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair
  • Copies of your driving licence
  • A copy of the police report (if applicable)
  • Contact details of any witnesses
Single Image (5)

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We will establish the market value of your vehicle.
  • If your vehicle is considered to be a total loss (write off), we will make payment to you, less your deductible and any amount agreed for salvage you retain.
  • If your car can be repaired, we will usually look to pay the garage directly. If so, once the repairs are complete, you will need to pay the garage your deductible (if applicable).
  • If another person is at fault, we will look to recover any costs. (including the deductible)
  • If you are considered to be at fault, we will liaise directly with the other party/parties involved.

Ways to submit a claim

Envelope

Email

Submit your completed claim forms and documents via email. Please see the section above for the list of required documents.

Phone

Call us

Please feel free to call your local representative for assistance.

pin

Walk-in

Please visit your local office to receive information and personal assistance.