Important Information on Filing Your Claim in the Aftermath of Hurricane Melissa

We understand that the aftermath of Hurricane Melissa has brought uncertainty and hardship to many across Jamaica. Know that the CG United Team stands with you during this difficult time, fully committed to supporting your recovery.

If you have experienced loss or damage as a result of Hurricane Melissa, helping you get back on your feet is our utmost priority. We recognise the challenges you may be facing and encourage you to prioritise your safety above all else.

To get started on filing your claim, we kindly ask that you:

• Document any damage with photographs and videos, if conditions allow.

• Access our claim forms here; these forms may be completed and submitted with supporting documentation.

• Alternatively, completed claim forms and supporting documentation can be emailed to claimsjm@cgcoralisle.com or given to your broker.

If you need further assistance or clarification concerning the claims procedure, please don't hesitate to reach out—our team is available:

- By telephone at 876-633-7085

- Via email at claimsjm@cgcoralisle.com 

- You can also contact your broker directly.

For those experiencing difficulties with telephone or internet access, our office doors are always open to you for walk-in visits, Monday to Friday, from 8:30 AM to 5:00 PM.

We urge you to notify us or your broker of any losses immediately as prompt notification allows us to offer support and solutions as quickly as possible.

Thank you for trusting CG United with your insurance needs. We are committed to standing by our clients and the Jamaican community through the rebuilding journey ahead.


Our Philosophy

mission banner

Purpose

To deliver superior insurance solutions and services that enhance lives and security in an uncertain world.

Vision

To provide peace of mind to our customers, and supporting the people and communities in which we live and work.

Mission

To partner with our clients in enhancing their lives and security through the delivery of superior insurance solutions and services.

Our values

  • People first

    We humanise the business of insurance through friendly, flexible, and personalised service—after all, we’re all members of the same community. 

  • Excellence

    Excellence is at the core of our business philosophy. From how we provide service for our customers, to how we interact with our colleagues, and how we engage with our communities.

  • Opportunities

    We can’t be the best without the best. So we seek to attract, develop, and retain the best talent that represents the diversity of our communities. We aim to maintain our talent standards through career advancement, continuous learning opportunities, high professional benchmarks, and inclusive practices.

  • Partnership

    We are your partners in joy, crisis, and everything in between. We deliver on our commitments, we operate with integrity, and support our clients when they need us most.

  • Leadership

    We deliver insurance solutions and superior products to meet the unique needs of our customers. We invest in innovative technologies while continually refining our systems, policies, and governance.

  • Environmental sustainability

    Protecting our people means protecting our islands. We have a responsibility to enhance the sustainability and security of the communities in which we live and work.

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